Financially stable

Herakles is financially stable and has been cash flow positive since its inception in 2001.

Highly trained and experienced personnel

In contrast to many other Internet data centers, our management has extensive and diversified enterprise business level experience with major national and multi-national corporations. Our management combined with our highly technical staff makes a winning, customer-oriented team.

Commitment to exceed customer's expectations

An array of managed services to support our client's needs is included at no additional cost. Amenities include executive offices, conference rooms, labs to facilitate equipment installations, and a friendly staff focused on assisting clients at all times.

Data center is fully "built out" and ready for occupancy

The facility and network infrastructure is fully "built out" and ready for immediate occupancy. Clients may move into the data center on short notice with little or no capital expenditure.

Infrastructure

The infrastructure was designed to deliver "five nines" (99.999) performance with highly scalable power, cooling, and security built to n+1 specifications or better.

Data center automation

Our commitment to technology has motivated us to implement 21st century cost efficient and consistent facilities management processes. With our state-of-the-art building management system we are able to monitor 18,000 critical sensors located throughout the data center, we are able to manage the facility with minimal human intervention ensuring consistency and reducing the possibility of error.

Security and technical staff on site 24 hours a day, every day

The facility is staffed 24/7/365 to handle all aspects of problem resolution and client services. The data center is monitored and maintained 24/7/365 by on-site, third party professional security personnel and on-site technical personnel.

Customer access 24 hours a day, every day

Since Herakles' personnel are on site at all times, clients have the ability to gain physical access to their equipment 24 hours a day.

Aggressive preventative maintenance program

To maintain optimal performance of mechanical and electrical equipment we entered into preventative maintenance agreements with original equipment manufacturers and highly skilled, licensed electrical contractors who know the equipment best. Experts servicing the equipment on a consistent basis since we began operation in September 2001 are one reason for our outstanding performance.

Advantages of Outsourcing

Outsourcing data center operations saves your company time, money and trouble

What are data centers?

A data center is essentially a computer room – a physical facility that allows you to operate and manage your servers, networks and other computer equipment in a controlled environment. Herakles Data guarantees uninterrupted power, large multi-carrier network connections, physical and network security, not to mention 24x7 monitoring and full technical support.

Why outsource to a data center?

Setting up your own data center or computer room is an expensive proposition. Apart from the large capital expenditures, there are the high day-to-day operational costs. By outsourcing you are leveraging the substantial investment that a data center proprietor has made in designing, building, managing and maintaining the data center. Outsourcing enables you to spend your budget dollars on other areas of your business. In this scenario, it makes sense to outsource this service to a co-location, network-neutral data center like Herakles Data.

Co-location

Co-location means that you rent specific space to operate your servers, along with the servers of other companies, in a common physical location. Each company's equipment is physically secured inside a lockable wire cage or cabinet. Co-location offers you the flexibility to upgrade and grow your technology requirements as your business grows -without having to make additional capital investments. When you enter into a co-location agreement with Herakles Data, you significantly reduce your IT Cost-of Ownership and are assured a much higher level of service, without all the management headaches.

Benefits of Co-location

Benefits of Co-location include:

• Cost savings in the range of 20%-35% (Gartner) Very high availability of IT systems – 99.999%
  
  
• Business Continuity for your IT systems in the event of a disaster
  
  
• Company records and data are safe and protected
  
  
• Flexibility to quickly/easily expand IT needs without significant capital outlay
  
  
• Freedom to focus on your core competencies rather than your IT infrastructure
  
  

Physical Advantages: Herakles Data provides you:

• Precision-controlled, managed, redundant environmental systems
  
  
• 24x7 power back up systems for all your equipment – no downtime or disruption due to utility power failures or black-out periods
  
  
• State-of-the-art dry-pipe, pre-action fire suppression – no losses due to fire
  
  
• High-level physical security with onsite security officers, surveillance cameras, pin pad and bio-metric systems to prevent unauthorized entry
  
  
• Flexibility of adding new systems when required and at a nominal cost
  
  

Additional specific advantages you can expect with co-location

Connectivity Advantages:

Using T1 or DS3 lines to connect your networks across long distances is expensive, both to acquire and maintain and not as reliable as the fiber optic connections at a data center. Co-location gives you increased connectivity and greater redundancy without the prohibitive cost.

Greater network Redundancy means Maximum up-time:

Your business critical applications will always be up and accessible. We offer eleven network carriers whose fiber optic lines terminate at our data center. We also support wireless networks.

BGP4 Routing:

If one provider's connection fails, BGP4 allows instant failover and re-routes your critical data over a different path with an alternate provider. Downtime is non-existent.

Disaster Recovery:

We also provide disaster recovery services. In the event of downtime with your primary IT system, the entire network switches to a duplicate system at Herakles Data. Outsourced disaster recovery costs a fraction of what it would to set it up in-house.

Regulatory Compliance:

Having you IT systems and data located or replicated in a data center will help your company achieve compliance with Sarbanes, Oxley, HIPAA, FED Banking Regulations, SAS 70, etc.

Technical Support Advantages:

With Herakles Data, you can expect the highest levels of dedicated service from our certified engineers and technicians on a 7X24, everyday basis.

Service Level Agreement (SLA):

A strict SLA ensures that you get a guaranteed level of services. Herakles Data guarantees 99.999% facility and 99.95% network up-time.

Experience advantage:

You get the advantage of our years of experience in managing data centers and qualified technical personnel working to keep your business critical systems functioning smoothly around the clock.

Overall, Herakles Data makes sound, long-term business sense for your company. A data center like ours provides you with the best services without the costly need of owning and operating such a facility.